Cybersecurity Helpline Receives 500 Calls in Quarter One

April 5, 2024

    A Surge in Cybersecurity Concerns

    In an era where digital threats loom large, the 1480 cybersecurity helpline has emerged as a beacon of hope for those grappling with cybercrimes. In the first quarter of the year, over 500 individuals reached out for assistance, signaling a heightened awareness and concern for online safety.

    The helpline’s recent bulletin revealed that a significant portion of the calls, precisely 77.4 percent, were from individuals distressed by cybercrime incidents. These callers predominantly reported issues related to hacking, financial fraud, and identity theft—a testament to the growing sophistication of cybercriminals.

    Interestingly, the demographic breakdown of the callers showed a higher engagement from females, who made up 61.4 percent of the total calls, compared to 38.6 percent from males. This statistic underscores the inclusive reach of the helpline, catering to a diverse audience seeking guidance in the digital realm.

    While a quarter of the calls were deemed irrelevant, the remaining inquiries painted a picture of the current cybersecurity landscape. Tech support queries constituted 7.2 percent of the calls, highlighting the technical challenges faced by users. Cyberbullying concerns were also brought to light, making up 5.9 percent of the calls—indicating a need for greater online civility and respect.

    Other distressing issues such as sextortion and data privacy concerns were not left unaddressed, with 3.8 percent and 2.8 percent of calls respectively. These figures reveal the multifaceted nature of cyber threats that individuals are forced to navigate in their daily digital interactions.

    The helpline continues to serve as a crucial resource for those affected by or concerned about cybersecurity issues. For more detailed information and support, the helpline encourages individuals to visit their website and tap into the wealth of resources available.

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