Investigation into Rising Water Bills in Paphos
In a recent development that has caused a stir among residents, the Paphos municipality has acknowledged the surge in water bills that has led to a wave of complaints. The local authority made it known on Wednesday that they are taking these concerns seriously and have launched an investigation to uncover the root causes of the unexpected increase in charges.
The issue has impacted around 450 properties, with the municipality citing several potential factors contributing to the spike. Among the reasons listed are human error during the consumption logging process, the transition to new smart meters, and undetected underground leaks on private properties that went unnoticed by older metering equipment. Additionally, some meters were found to be damaged and unable to accurately record usage.
With a commitment to transparency and fairness, the municipality is meticulously reviewing each case individually. They have assured property owners that all findings will be thoroughly scrutinized by the municipal council, which will then determine the appropriate legal course of action. This meticulous approach ensures that each complaint is given the attention it deserves, with the aim of resolving the issue in a just manner.
In a move that reflects consideration for affected consumers, the municipality has also decided to keep the water supply running for these properties. They have pledged not to disconnect services until a conclusive decision is reached and the investigation into the high water bills is completed. This decision is a relief to many residents who were concerned about losing access to water amidst the ongoing inquiry.
The Paphos municipality’s proactive response demonstrates their dedication to addressing the concerns of their citizens and maintaining trust within the community. As residents await the outcome, there is a collective hope for a resolution that is both fair and expeditious.
