Title: McDonald’s Outlets Worldwide Hit by Technology Outage, No Cybersecurity Breach Detected
Global fast-food giant McDonald’s Corp (MCD.N) experienced a significant technology outage on Friday, which affected operations at numerous locations across the globe, including key markets like Japan and Australia. Despite the widespread disruption, the company has confirmed that the incident was not related to a cybersecurity breach.
The system disruption led to a temporary halt in taking customer orders both in-person and through mobile platforms at many McDonald’s stores in Japan, as stated by a spokesperson from McDonald’s Holdings Company Japan (2702.T). The company is actively working on restoring full operations as swiftly as possible.
In an official statement, McDonald’s acknowledged the technology outage and assured that measures were being taken to address the issue. “We are aware of a technology outage, which impacted our restaurants; the issue is now being resolved,” said McDonald’s.
The impact of the outage was also felt in Australia, with a spokesperson for McDonald’s Australia confirming that the technical difficulties were affecting its restaurants nationwide. Additionally, reports have emerged of similar disruptions faced by customers in Hong Kong, New Zealand, and the UK, with many voicing their frustrations on social media platforms.
McDonald’s operates approximately 40,000 restaurants around the world, with a significant presence in the United States, where it boasts over 14,000 stores. In Japan, the fast-food chain runs nearly 3,000 stores, while in Australia, the count is around 1,000, according to the company’s regional websites.
The New York Times reported that McDonald’s Hong Kong outlets were specifically suffering from a “computer system failure,” which rendered mobile ordering and self-ordering kiosks inoperative.
While the full extent of the outage and its repercussions on McDonald’s business operations remain to be seen, the company is making concerted efforts to mitigate the impact and resume normal service across its global network of restaurants. Customers are advised to stay tuned for updates as McDonald’s works to overcome this technological hiccup.
